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Your items may arrive sooner than the estimated delivery date. Ralph Lauren reserves the right to send packages via other shipping methods based on the shipping destination as long as orders will still arrive within the arrival times outlined on RalphLauren.com.
When you choose the Economy delivery option, packages are delivered Monday through Saturday 8 AM to 4:30 PM. Orders sent by Fast, 2-Business-Day or Next-Day shipping methods are delivered Monday through Friday from 8 AM to 4:30 PM.
We recommend choosing Fast or Next-Day delivery if you are shipping your package to a business address. You will be asked to provide a telephone number on the shipping page of checkout, which is important in the event the courier needs to arrange a delivery time with you.
You will also be asked to provide an email address, to which we will send confirmation that your order was placed.
We will accept returns if items have quality problems, wrong delivery time, In order for your return or exchange to be accepted, please carefully follow our guide: |
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1 |
Contact us within 2 days of receiving the item (please let us know if you have some exceptional case in advance) |
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2 |
Provide us with photos of the item, to show evidence of damage or bad quality |
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3 |
The returned item must be in perfect condition (no dirt, no perfume, no lipstick no cigarette smell, no stain, no damageetc.),otherwise it will not be accepted. |
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4 |
The tracking number of the returned item must be provided together with the reference code issued. |
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5 |
Buyer will be responsible for the return and resending postage in all cases. Once the dress is received back. We will send back your payment ,regret that shipping cost is non-refundable ,please understand . |
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6 |
No compensation for force majeure, for example Riots period. |